After-sale protection
If the package you received is damaged.Please do not leave negative feedback, contact us as soon as possible. Due to the time difference, we will reply your message within 24 hours and give you a satisfactory solution. Your five-star feedback is our greatest encouragement
Special tips for Brazil customers:
according to Brazil’s tax policy, all parcels sent to Brazil, buyers need to pay taxes (or customs fees). We do not know the exact amount of the tax.
When the package arrives in Brazil, the buyer must pay the tax within 30 days. If the buyer does not pay the tax on time, the package will be returned to China. We will not refund the full amount, we will deduct the shipping cost from China to Brazil, which is about $100 USD.
Regarding the assembly
if you encounter any problems during the installation process, please feel free to contact us,We can send installation videos or detailed installation instructions to you.
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