Shipping Information
1.We can send the parcel by China Registered Mail Post or HongKong Registered Post Air Mail,e-Packet,China Express or China EMS,DHL,Fedex,UPS…
2.Most countries can receive the parcel within 15~35 business days shipping via China Registered Mail Post or HongKong Registerd Post Air Mail or e-Packet.
3.DHL,Fedex,UPS shipping could delivery the parcel during 1~8 business days for most countries.
4.EMS shipping usually takes 7~15days business days,(The deal delivery date dependent on the express of customer own country).
5.POS Malaysia Shipping & China Post Ordinary Small Packet Plus Both without the tracking information.
6.If you have not received your parcel within 30 days after parcel shipped out,please contact with us.We would track the shipment and get back to you as soon as possibe with reply.Our goal is customer satisfaction~!
7.Import Duties/ Tax Fee/ Charges are not included in price of items or Shipping Fee,These Charges are the buyers’ responsibility.
8.All the orders ususally could be shipped out within 3 business days after payment receiving cleanred.
F & Q
Q: How do I pay for my purchase?
A: We accept Credit Card, TT remittance, Western Union, MoneyGram and the other payment methods. If you have difficulty in making payment, please contact with us for help.
Q: Is there any warranty for the items I bought?
A:Â We provide one year warranty but all shipping costs need to be paid by customers.
Q:Â I received the parcel broken,What can I do now?
A:Â Please contact with us first,We could give you the resolution at once.(Do not open any dispute or give me any negative feedback first.)
Q: I am a reseller.I would like to buy many pieces of your item,what’s the wholesale price?
A: Hi, thanks for your inquiry,if you would like to buy large quantity,please send email to us, we will give you the best price,thank you!
About feedback
All the positive feedbacks are appreciated.
If you are satisfied with our service and products, please leave us a positive feedback. It is the most important for us.
If you have any problem when you received the parcel, please contact us first rather than leave negative feedback. Just a negative or neutral feedback will not solve the problem.
w***w –
Two temperature control buttons are 65 75, but it’s not hot, so it’s okay.
C***e –
It’s a pity that there are two temperatures. It works well.
a***o –
The machine came well packed with a lot of tape so that it does not open, when it is removed the lid has to be mounted because it comes disassembled from the handle but super easy to put on, it is very comfortable to use and easy to store as it comes with a size suitable for home use
k***r –
I tried it in the hospital and bought it. It is good to use when it is cool and sick, so I see the effect. It is good to use once when the wrist is sick It makes the temperature too hot and it’s hot, so it’s very good to see you use it with the right temperature.
Customer –
I’m using it well.
0***r –
Delivery is long, but the paraffin melts well I turn it off after it’s too hot.
a***r –
Good
윤***r –
I used it for the first time, but it seems to be a little small because you have to use it one by one.
R***i –
A little slow but good
Customer –
Ok consistent with photo, however large capacity and a lot of paraffin
v***r –
Paraffin wax should be purchased separately, and warm gloves should also be purchased separately.
a***r –
Well, it’s been packed.
V***v –
The device corresponds to the description, paraffin splits very well. There are two temperature levels. Thank you!
H***o –
Item as described. Thank you